Terms of Service

Welcome to Ecomlyra

By accessing or purchasing from our online store, you enter into a relationship built on trust, transparency, and mutual respect. These Terms of Service outline the gentle boundaries that allow us to serve you with care and integrity. Please read them thoughtfully.

Our Store

Ecomlyra is an online destination for handcrafted home essentials. Every piece in our collection is thoughtfully curated and, where indicated, independently crafted by artisans who share our commitment to quality and timeless design.

Accuracy of Information

We strive to represent our products with honesty and precision — in text, imagery, and pricing. However, the digital reproduction of natural materials may vary slightly from screen to screen. We do not warrant that product descriptions, colors, or other content are completely error-free.

Pricing

All prices are listed in United States Dollars (USD) and are subject to applicable taxes and shipping fees, which will be clearly displayed before checkout. We reserve the right to modify prices at any time, though such changes will not affect orders already confirmed.

Placing an Order

When you place an order with Ecomlyra, you make an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information
• Limitations on quantities
• Suspected fraud or unauthorized transaction

Should we cancel an order after payment has been processed, we will issue a full refund and notify you promptly.

Payment & Security

We accept all major credit cards, PayPal, and Shop Pay. Your payment information is encrypted and processed through trusted, PCI-compliant partners. Ecomlyra does not store your full payment credentials.

By submitting payment, you represent that you are authorized to use the provided method and authorize us to charge the full amount displayed at checkout.

Shipping & Delivery

We aim to prepare your order with care and dispatch it within 1–3 business days. Delivery timelines are estimates provided by our shipping partners and are not guaranteed.

Risk of loss and title for products purchased from Ecomlyra pass to you upon delivery. If a package is marked delivered but you have not received it, please contact us — we will assist in locating the shipment or filing a claim.

International orders may be subject to customs duties, taxes, and import fees, which are the sole responsibility of the customer.

Returns & Refunds

Our return policy is detailed separately and forms part of these Terms. In summary: we accept returns within 30 days of delivery for unused, unworn items in original packaging. Please refer to our full Refund Policy for complete information.

Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, product photography, and the arrangement thereof — is the property of Ecomlyra or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our express written permission. We are honored by your respect for the work and care invested in this space.

Your Account

If you create an account with Ecomlyra, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

We reserve the right to terminate accounts at our discretion, particularly in cases of fraudulent activity or violation of these terms.

Prohibited Conduct

We invite you to engage with our community in a spirit of kindness. Accordingly, you agree not to:

• Use our website for any unlawful purpose
• Attempt to interfere with the proper functioning of our services
• Impersonate any person or entity
• Submit false or misleading information
• Engage in any conduct that restricts or inhibits any other user from enjoying our site

Third-Party Links

Our website may contain links to external sites not operated by Ecomlyra. We are not responsible for the content, privacy practices, or terms of these third-party websites. Their inclusion does not imply endorsement.

Limitation of Liability

To the fullest extent permitted by law, Ecomlyra shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the purchased product.

We create objects of beauty and utility, but we cannot be held responsible for personal preferences, emotional attachments, or the sentimental value you may assign to our pieces.

Indemnification

You agree to indemnify and hold harmless Ecomlyra, its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or your misuse of our products or website.

Governing Law

These Terms shall be governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Daviess County, Kentucky.

Changes to Terms

As Ecomlyra grows and evolves, these Terms may require thoughtful revision. We will post any changes here, with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Ecomlyra regarding your use of our website and purchase of our products.